12.6 Inappropriate Interference
A strict organisational requirement is that training and checking duties conducted by instructors and examiners shall never be subject to inappropriate interference by any internal or external personnel or agency. This requirement shall be ensured through the application of the following policies.
Presence in the simulator or cockpit
Except for the trainee(s) and the conducting instructor or examiner, or persons authorized by the national authority, no additional personnel may be present in the simulator during a training or check session, or in the cockpit during a training or check flight, unless such personnel are required for the proper completion of functions documented in Operations Manual Part A or Part D, or have been specifically authorized by the postholder / head of training (or deputy).
Reporting suspected interference
Any instructor or examiner who considers that he / she has been subject to inappropriate instructions or interference, from any source (including company management), concerning the conduct or outcome of a training or checking session they have conducted, shall provide a full written report of the circumstances to the postholder / head of training (or deputy) as soon as possible. Such cases shall be subject to a full and comprehensive investigation and, if improper interference is subsequently confirmed, shall be reported to the Accountable Manager for appropriate action.
Protection of submitted assessments
The training organisation shall also ensure that written reports or assessments submitted by an instructor or examiner are not altered or retracted in any way, by any person internal or external to the department without the approval of the postholder / head of training.
Connections
- 12.3 Training Code of Conduct. The general communications protocol the interference-reporting case specialises.
- 12.15 Report Writing. The submitted-assessment record the alteration prohibition protects.
- 12.16 Instructor Feedback. The structural feedback channel the prohibition leaves intact and undisturbed.
- 12.18 Impartiality / Professionalism. The personal-integrity counterpart of the structural protection codified here (acts with integrity and objectivity).
- 12.1 Standards. The quality-management standards the protection mechanism upholds.